Support
Practical answers about your wardrobe and your data, available offline. For more help, use the email contact option in Me.
How do I take a good garment photo?
Use a clean background that contrasts with the garment, even light and a full view of the item. Clutter, obstruction and similar background colors may make cutout fail.
Can I delete the original from Photos?
Once an item is confirmed, the app keeps its own compressed image and processing result rather than only a Photos reference. Deleting the original normally will not remove the saved item; keep a backup too.
Why are some photos pending or failed?
Only successfully processed and confirmed items enter the closet. Pending photos await your choice; failed photos can be retried or cleared and are not silently added.
How does “wear today” count?
The same garment counts at most once on a given day. Removing it from Today reverses that day's count. Saving today's selection as an outfit does not count another wear.
What is the difference between an item and an outfit?
An item is one garment in your closet. An outfit is a combination you save yourself. You can edit it, assign a scene and favorite it; it is not AI-generated.
How do backup and restore work?
After purchase, create an ordinary backup in Me → Data Management and choose where to save it. Import checks and previews a package before merge or replace. The backup is not encrypted.
What happens if I uninstall or change phones?
Uninstalling may remove local app data. Restoring a purchase does not restore the wardrobe. Export a backup first, restore the purchase on the new phone, then import the backup.
What happens after the trial?
The 720-hour trial starts when your first item is saved successfully. Business screens lock when it ends, without deleting local data. Purchase, restore, privacy, terms and support remain available.
Is there cloud sync or AI styling?
Not in this version. There is no account, cloud sync or AI recommendation, and your photos are not sent to a developer server for recommendations.